Precedent Technologies uses state-of-the-art remote support tools to handle your critical support needs. Our support platform is powered by a secure applicance located at our offices. So, your valuable information is not exposed to third party hosted platforms. Our support platform also provides 256 Bit Encryption which is an industry best practice. Our remote support tool can support Windows, Linux, and Apple operating systems. Also, if you have a Windows Mobile Smartphone (such as a Treo 750), we can support these devices remotely, as well! We can remote control your wireless phone!
All remote support technician activity is logged. There is a tiny, temporary software application that runs on your system during the support session. After the session is over, the software dissolves from you system.
The most important part of our remote support tool is that you initiate all sessions and you can cancel the session at anytime. We know that more companies are becoming security minded. Our solution has many industry best practices. So, you can be assured that you can meet any company or regulatory security requirements.
Precedent Technologies is uniquely qualified to support you in every area of your IT infrastructure. We are an Intel & Microsoft System Builder. Since we actually build notebooks, desktops, workstations, and servers, we have a deeper understanding of these systems. We are also a Cisco SMB Select Certified Partner. This status demonstrates advanced skills in network & I.T. infrastructure design specifically for the Small and Medium-sized business.
If you would like more information on our support options, please contact us (770) 506-7101. Or you may use one our online forms to contact us.
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Our support plans come in a variety of different options. Take a look at the available options. If you need immediate support, you may purchase TechSOS or TechRemote now! Please call us today so that we may design a plan just right for you. |
