Precedent Technologies is a Skype Service Partner. We assist you with setting up your Business Control Panel, installing Skype on your computers, and third party Skype integrations such as Salesforce.com, etc. We deliver most of our support remotely through a secure support appliance. Our appliance offers 256 Bits of encryption, which is an IT industry best practice. Make sure you have purchased a support plan to cover the cost of your session.

Frequently Asked Questions

Q. Can Precedent Technologies assist you when your Skype payment has not been posted properly or any other kind of account issues?

A. No. You should contact Skype directly at Skype Support.

Q. Can Precedent Technologies assist you when you need to integrate Skype with a third party hardware device (headset or webcam) or software vendor (i.e., Salesforece.com)?

A. Yes. For a fee, Precedent Technologies provides technical assistance with your Skype integration within your company. Choose our TechRemote support plan. Tech Remote can be purchased quickly online so you can get your Skype implementation started as soon as possible.

Q. What is the fee for Precedent Technologies technical services?

A. Our TechRemote service is billed in 30 minute increments. Each 30 minute block of time is $50. However, if you have a large implementation that will involve many employees, or span the course of several days, please contact us to arrange a special rate.

Q. Why should should you buy your hardware from Precedent Technologies opposed to other vendors with cheaper prices?

A. Precedent Technologies will also assist you with installation and conifiguration of your hardware. We will be with you every step of the way during your Skype implementation. We also can offer discounts on our integration services for loyal customers.

Q. Does Skype offer a multi-party videoconferencing solution?

A. No. Currently, videoconferencing through Skype is only one-to-one. However, multi-party videoconferencing is coming. Stay tuned for updates.

Q. Is Skype a secure application?

A. Yes. Skype is very secure. Please visit Skype Security for an in depth analysis of Skype's security features.

Q. How should businesses get started with Skype?

A. Setup your first Skype user; set up your Business Control Panel; buy Skype Credit; add additional users via the Business Control Panel; buy paid services; then allocate services to users.

Click here to order an Unlimited World subscription that includes US/Canada and many other countries. 

Click here to order a Skype Online (Skypein) telephone number.

Click here to purchase SKYPE CREDITS. Skype credits can be used be used later to purchase online numbers, subscriptions, etc. Note: Text messages ARE NOT included in your Skype subscriptions. So having available Skype credits will all you to pay for text messages sent from your Skype account.

Please contact us by one of the following methods if you need assistance.

Existing Customers: Please log-in and submit a support ticket if you need assistance.